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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 26, 2025

No incidents reported today.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
[Serraview] Scheduled Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:30 UTC
Scheduled - What’s Happening?
We will be performing scheduled infrastructure upgrades to enhance security and performance across our global environments.

Maintenance Window:
🗓️ Weekend of 12th July 2025
🕙 Start Time: 04:30 AM UTC
🕒 Expected Downtime: Up to 3 hours

Scope of Work:
Firewall Upgrade: Production Palo Alto Firewall devices in California (CA) and Frankfurt regions will be upgraded to the latest OS version to implement security enhancements.

SQL VM Enhancement: High-performance disks will be added to SQL Virtual Machines in US and Australia (AU) production environments to improve database performance.

Why This Matters:
These upgrades are part of our ongoing commitment to maintaining a secure and high-performing infrastructure. Similar upgrades have already been successfully completed in our AU region.
We appreciate your patience and understanding as we work to serve you better.
Jul 9, 14:57 UTC
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