All Systems Operational

Eptura Asset Operational
Eptura Engage Operational
APIs Operational
Desk Screens Operational
Device Hub Operational
Exchange Sync Operational
M365 Integration Operational
Mobile App Operational
Outlook Add-In Operational
Room Screens Operational
SCIM Operational
Web Application Operational
Eptura Visitor Operational
Access Control Operational
Admin Dashboard Operational
APIs / Webhook Operational
Check in / LogBook Operational
Emergency Lists Operational
Integrations Operational
Kiosk Operational
Mobile App Operational
Notifications Operational
Printer / Printing Operational
User provisioning Operational
SAML Sign On Operational
Eptura Workplace Operational
Archibus by Eptura Operational
Serraview by Eptura Operational
Space Planning Operational
Core Services Operational
Engage Operational
Insights Operational
Public API Operational
SV Live / Locator Operational
Advanced Imports Operational
Floorplan Operational
Reports Operational
SFTP Operational
Hippo Operational
SpaceIQ Operational
Teem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Eptura ASSET Germany West Central Scheduled Release Notification July 9th 2026 Jul 9, 2026 02:30-05:30 UTC

Scheduled Release Date: July 9th 2026

As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on July 9th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates

Posted on Jul 02, 2026 - 15:11 UTC

Eptura Asset - Scheduled Product Release Notification July 9th 2026 Jul 9, 2026 03:30-04:30 UTC

Scheduled Release Date: July 9th 2026

As part of our regular maintenance and release cycle, we will be releasing the update to Eptura Asset on July 9th 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Asset/Product_Updates

Posted on Jul 02, 2026 - 15:09 UTC

[Eptura Engage Cloud] - Scheduled Product Release Notification Jul 11, 2026 00:00 - Jul 12, 2026 16:00 UTC

Scheduled Release Date: [July 7th, 2026]

As part of our regular maintenance and release cycle, we will be deploying an update to Engage on July 11th, 2026. This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page:
https://knowledge.eptura.com/Engage/Whats_New/Eptura_Engage_Cloud

Posted on Jul 06, 2026 - 14:59 UTC

Eptura Engage - Scheduled Maintenance - Device Hub Jul 11, 2026 05:30-07:30 UTC

As part of our ongoing efforts to improve platform security, resilience, and long-term stability, we will be performing scheduled maintenance to remove unused CDNs on production and CNAME for Standard Tier Front Door for Device Hub.


Maintenance window
Start: 11 July 2026, 05:30 UTC
Expected end: 11 July 2026, 07:30 UTC
Estimated duration: Approximately 2 hours

Impact:

- No downtime is expected as part of this maintenance.

- DNS updates associated with the CNAME change may take approximately 30–60 minutes to propagate across Internet service providers (ISPs).

- During this propagation period, traffic may be routed to both the existing and new endpoints.

- The application UI is expected to remain available and fully functional throughout the maintenance window.

No data loss or service interruption is anticipated.

This upgrade is required to ensure continued compliance, improved reliability, and a more secure operating environment. No data loss is expected as part of this activity.

We appreciate your understanding as we work to improve the reliability and performance of our platform.

Posted on Jul 03, 2026 - 17:17 UTC
Jul 8, 2026

No incidents reported today.

Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:00 UTC
Scheduled - Updated Release Date: July 7, 2026, 3:00 AM UTC (July 6, 2026, 10:00 PM CST)

The Eptura Workplace release that was originally scheduled for July 6, 2026, at 3:00 AM UTC (July 5, 2026, 10:00 PM CST) was postponed and has been rescheduled for July 7, 2026, at 3:00 AM UTC (July 6, 2026, 10:00 PM CST).

As part of our regular maintenance and release cycle, we will be deploying backend improvements and feature updates to ensure continued reliability and performance.

You may observe brief service interruptions during the deployment window. Any disruptions are expected to be minimal and self-resolving.

If you would like to learn more about the updates included in this release, please visit our What's New page:
https://knowledge.eptura.com/Workplace/App_Updates

We apologize for the schedule change and appreciate your patience.

Jul 6, 15:07 UTC
Jul 6, 2026
Completed - The scheduled maintenance has been completed.
Jul 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:00 UTC
Scheduled - Scheduled Release Date: July 6, 2026, UTC 3 AM (July 5th 10 PM CST)

As part of our regular maintenance and release cycle, we will be deploying an update to Eptura Workplace on July 6, 2026, at 3 AM UTC (July 5th, 10 PM CST). This release includes backend improvements and feature updates to ensure continued reliability and performance.

You may observe momentary interruptions as systems update. These are expected to be minimal and self-resolving.

If you would like to know what is coming in this release, please refer to the 'What's New' page. https://knowledge.eptura.com/Workplace/App_Updates

Jul 1, 16:41 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.